At Autoparts Engines Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a lawful, transparent, and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://autoparts-engines.com/ and purchase our products.
1. Introduction
Autoparts Engines Ltd operates as a supplier of new and used car engines, gearboxes, and auto spare parts across South Africa, the SADC region, and international markets. In the course of our business operations, we collect and process personal data in compliance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect and process the following categories of personal information:
2.1 Personal Identification Information
- Full name
- Company name (if applicable)
- Email address
- Phone number
2.2 Billing and Shipping Information
- Physical address
- Postal code
- City and province
- Country
2.3 Payment Information
- Payment method details (processed securely via third-party payment gateways)
- Transaction records
2.4 Technical Data
- IP address
- Browser type and version
- Device information
- Website usage data
2.5 Communication Data
- Messages sent via contact forms, email, or WhatsApp
- Customer service interactions
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders
- To verify and authenticate transactions
- To communicate order confirmations, updates, and delivery details
- To provide customer support
- To improve website functionality and user experience
- To detect and prevent fraudulent or unauthorized activities
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal information based on:
- Your consent
- The necessity to perform a contract (e.g., processing orders)
- Compliance with legal obligations
- Legitimate business interests, including fraud prevention and service improvement
5. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:
- Payment service providers
- Courier and logistics companies
- IT service providers and hosting platforms
- Legal and regulatory authorities when required
All third parties are required to handle your data securely and in accordance with applicable laws.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against:
- Unauthorized access
- Loss or theft
- Alteration or disclosure
While we take all reasonable steps to protect your information, no method of transmission over the internet is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic and performance
- Store user preferences
You may disable cookies through your browser settings, although this may affect certain functionalities of the website.
9. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal information
- Request correction or updates
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, please contact us using the details provided below.
10. Third-Party Links
Our website may contain links to third-party websites. Autoparts Engines Ltd is not responsible for the privacy practices or content of those external sites.
11. International Data Transfers
If you are accessing our website from outside South Africa, your information may be transferred to and processed in South Africa or other countries where our service providers operate.
12. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.
14. Contact Information
Autoparts Engines Ltd
Johannesburg, South Africa
CA: +1 647 999 8888
SA: +27 65 517 4387
WhatsApp: +27 65 517 4387
Email: info@autoparts-engines.com
Website: www.autoparts-engines.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.