At Autoparts Engines Ltd, we provide secure and transparent payment options to ensure a smooth purchasing experience for all customers. This Payment Policy outlines the accepted payment methods, processing procedures, and important conditions related to payments made on our website.
1. Accepted Payment Methods
We accept payments through secure and approved payment methods, including:
- Credit and Debit Cards (Visa, MasterCard, and other supported cards)
- Bank Transfers (EFT)
- Other secure payment gateways as made available on our website
All payments must be completed using one of the approved methods listed at checkout.
2. Payment Processing
- Orders will only be processed after full payment has been received and confirmed
- Payments are subject to verification and approval by the payment provider
- In the case of bank transfers, proof of payment may be required before processing begins
Processing delays may occur if payment confirmation is not received promptly.
3. Currency
- All prices are displayed in the applicable currency as indicated on the website
- Currency conversion (if applicable) is handled by your payment provider or bank
- Autoparts Engines Ltd is not responsible for exchange rate differences or additional charges applied by financial institutions
4. Payment Security
We prioritize the security of all transactions:
- Payments are processed through secure, encrypted payment gateways
- We do not store or have access to your full card details
- Industry-standard security measures are used to protect your payment information
Customers are responsible for ensuring that their payment details are accurate and authorized.
5. Fraud Prevention and Verification
To protect both our customers and our business, we may:
- Conduct payment verification checks
- Request additional documentation for high-value or suspicious transactions
- Delay or cancel orders suspected of fraudulent activity
Autoparts Engines Ltd reserves the right to refuse or cancel any order where fraud is suspected.
6. Order Confirmation
- Once payment is successfully completed, an order confirmation will be sent via email or WhatsApp
- This confirmation indicates that your order has been received and is being prepared for processing
7. Failed or Declined Payments
If a payment is declined or fails:
- The order will not be processed
- Customers may attempt payment again using a different method
- Autoparts Engines Ltd is not responsible for any charges incurred due to failed transactions
8. Refunds
- Approved refunds will be processed in accordance with our Refund and Returns Policy
- Refunds will be issued using the original payment method where possible
- Processing times may vary depending on the payment provider
9. Pricing Errors
While we strive for accuracy, errors in pricing may occur:
- Autoparts Engines Ltd reserves the right to cancel orders affected by incorrect pricing
- Customers will be notified and offered the option to proceed with the correct pricing or receive a full refund
10. Chargebacks
Customers are encouraged to contact us directly before initiating a chargeback.
Unjustified chargebacks may result in:
- Suspension of future transactions
- Additional verification requirements for future orders
11. Contact Information
For payment-related inquiries, please contact:
Autoparts Engines Ltd
Johannesburg, South Africa
CA: +1 647 999 8888
SA: +27 65 517 4387
WhatsApp: +27 65 517 4387
Email: info@autoparts-engines.com
Website: www.autoparts-engines.com
By making a purchase on our website, you confirm that you have read, understood, and agreed to this Payment Policy.